Privacy Policy

Introduction

NewWorks Watertown Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request an estimate, schedule a service, or contact us. This may include:

• Your name and contact information including address, phone number, and email
• Property details and service requests
• Payment information for completed services
• Communications between you and our team

We may also automatically collect certain information when you visit our website, including your IP address, browser type, and pages visited. This helps us improve our website and better serve our customers.

How We Use Your Information

We use the information we collect to:

• Provide and improve our tree services
• Communicate with you about appointments, estimates, and service updates
• Process payments and maintain billing records
• Respond to your questions and customer service requests
• Send you information about our services if you have opted in to receive such communications
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business, such as payment processors or scheduling software providers
• When required by law or to respond to legal process
• To protect the rights, property, or safety of our company, our customers, or others
• In connection with a business transaction such as a merger or sale of assets

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request that we correct or update your information
• Request that we delete your information, subject to certain legal exceptions
• Opt out of receiving marketing communications from us

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: